Patient participation group

WOULD YOU LIKE TO HAVE A SAY ABOUT THE SERVICES PROVIDED AT CHADWICK PRACTICE?

The practice would like to hear your views.

By leaving your email details we can contact you every now and again to ask you a question or two.

Contact forms are available from reception or online.

 

Common patient questions and answers

Q Why are you asking people for their contact details?

A We would like to be able to contact people occasionally to ask them questions about the

surgery and how well we are doing to identify areas for improvement.

Q Will my doctor see this information?

A This information is purely to contact patients to ask them questions about the surgery, how

well we are doing and ensure changes that are being made are patient focused. If your doctor

is responsible for making some of the changes in the surgery they might see general feedback

from patients.

Q Will the questions you ask me be medical or personal?

A We will only ask general questions about the practice, such as short questionnaires.

Q Who else will be able to access my contact details?

A Your contact details will be kept safely and securely and will only be used for this purpose

and will not be shared with anyone else.

Q How often will you contact me?

A Not very often.. approximately once or twice each year.

Q What is a patient group/patient participation group?

A This is a group of volunteer patients who are involved in making sure the surgery provides the

services its patients need.

Q Do I have to leave my contact details?

A No, but if you change your mind, please let us know.

Q What if I no longer wish to be on the contact list or I leave the surgery?

A We will ask you to let us know by email if you do not wish to receive further messages.

 

Patient participation groups application form.

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