We are an advanced access practice and offer appointments on the same day as well as pre-bookable appointments. If you are offered an appointment on the same day and are able to attend then we would encourage you to do so. If you are unable to attend on the day then you will be offered another appointment on a day which is convenient to you.
We have recently seen an increase in the number of appointments which patients did not attend for. This limits our ability to care for patients who need our help as we run out of appointment slots.
If you are unable to attend an appointment which you have booked then we would appreciate it if you would let us know. We can then offer that appointment to another patient.