Author Archive | jhowe

Christmas & New Year opening hours

The Chadwick Practice will be open as normal throughout the Christmas period with the exception of the Bank Holidays. Details below   Friday 22nd December – 8am to 6pm Saturday 23rd December – 8am to 10:30 (Pre-booked appointments only) Sunday 24th December – Closed Monday 25th December – Closed Tuesday 26th December – Closed Wednesday […]

Systems (mostly) restored

Our clinical system is now up & running again. We should be able to deal with prescriptions and appointments as normal tomorrow. I expect there will still be delays as there is a large backlog of work to catch up on.  There also seems to be parts of the NHS system that we still can’t […]

NHS cyber-attack

You may be aware that the NHS is currently experiencing a widespread ransomeware cyber-atack. We appear to have been affected by this as we have no access to our patient record system this morning. Our phone lines are also currently not working. It appears that other practices in town are also affected. We have procedures […]

Hartlepool Doctors Surgery Voted Best on Teesside

A recent article in The Gazette showed the results of the GP Patient Survey. The survey documents patients experience of their GP surgery including how well they felt they were treated and whether they would recommend the surgery to their friends & family. We were all very pleased to see that the Chadwick Practice was ranked as […]

Best of Health Awards

The Chadwick Practice had another good showing at the recent Hartlepool Mail Best of Health Awards. Dr. Pradeep won GP of the Year and Andie Veart won the Customer Service Award. Dr Pradeep works very hard for all the patients in the Chadwick Practice. She is the Practice Lead for palliative care as well as […]

Computer problems

Our phone lines are now open again. Our patient record system is also working again. We still have some computer problems but these should not impact on patient care. Thank you for your patience during yesterdays problems.

Loss of phone service

We are experiencing computer problems today which also include a loss of our phone service. The IT department from Hartlepool & Stockton CCG are currently trying to fix the issue but we are not able to receive incoming calls. If patients are able to attend the surgery we can book appointments at the desk. We […]

GP Practice Award

The Chadwick Practice was recently nominated for the Hartlepool Mail Best of Health Awards.  We were delighted to receive two awards at the ceremony held yesterday. The Chadwick Practice was voted GP Practice of the Year 2013 and Dr Brash was given an award in recognition of his outstanding service over a long career in […]

Patient surveys

Next week we will be handing out surveys to patients who come in to the surgery. Initially this will only be for Dr. Howe who is taking part in a multi-source feedback exercise where staff and patients can let us know what he does well, or badly. Later on in the week we will be […]

Closure for training meeting.

The Chadwick Practice will be closed for the afternoon of Tuesday 26th June 2012. We will be joining with other Hartlepool Doctors in an event arranged by Hartlepool Primary Care Trust to discuss how to improve services for patients over the next year. In the event that you need medical attention please call the surgery […]

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