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Welcome to Julie

We now have a new nurse practitioner. Her name is Julie Moran and she has joined us from the Havelock Grange practice. Julie has extensive experience as a nurse practitioner as well as qualifications in diabetes, asthma, COPD, contraception and sexual health. She will be working closely with the other nurses and doctors to develop the services we provide for our patients in Hartlepool.

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Practice closure 14/9/10

The practice will be closed for training on the afternoon of Tuesday 14th September 2010. This time is being used for staff training to allow us to continue to improve the experience for patients attending the practice. If you need medical advice during the time that we are closed then please call NHS Direct on 0854 46 47. The walk in centre on Victoria Road will also be open during this time.

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Emergency conditions

If you have a serious illness which requires treatment as an emergency, we are happy to see you at short notice. If there are no appointments available the receptionist will discuss your case with the doctor on call who will decide what to do. This may be by fitting you in as an extra appointment, a telephone consultation with the doctor or arrange ambulance/admission if necessary.

We aim to provide excellent service & can be flexible in the case of genuine emergencies, however we have recently had several incidents where patients have demanded emergency appointments for problems such as medication reviews and ear wax which would be better dealt with in routine surgeries. This makes it more difficult for us to fit in patients with genuine emergencies. We would appreciate it if you could avoid using emergency appointments for these sorts of problems.

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Practice Time Out 7th July 2010

The Chadwick Practice will be closed on Wednesday 7th July 2010 from 1pm. No routine surgery/clinic appointments will be held on that afternoon. All GPs in Hartlepool will be attending a training event.

The aim is to allow all staff to learn together so that we continuously improve services for all patients in Hartlepool.

In the event that you need medical attention please call the Chadwick Practice as usual and your call will be diverted to our deputising service Primecare automatically.

Alternatively, you can contact NHS direct on 0845 4647

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Practice Closure for Training

The Chadwick Practice will be closed on Thursday 17th June 2010 from 1pm. No routine surgery/clinic appointments will be held on that afternoon. All GPs in Hartlepool will be attending a training event.

The aim is to allow all staff to learn together so that we continuously improve services for all patients in Hartlepool.

In the event that you need medical attention please call the Chadwick Practice as usual and your call will be diverted to our deputising service Primecare automatically.

Alternatively, you can contact NHS direct on 0845 4647

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May 2010 Bank Holiday Opening Hours

Saturday 29th May 8am – 10am (Pre-booked appointments only)
Sunday 30th May CLOSED
Monday 31st May CLOSED (Bank Holiday)
Tuesday 1st June 8am – 6pm

In case of emergencies please ring 01429 234646

NHS Direct can be contacted on telephone number 0845 46 47 for medical advice

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Premises Move

One Life Centre, Hartlepool

We will be moving to new premises this weekend. The last day of operation at York Road will be Friday 21st May. We will open for business at the One Life Centre in Park Road on Monday 24th May. Our phone numbers will remain the same.

We hope that you will be patient with us during the first few days after the move. We are changing the way that we manage reception & how we call patients from the waiting room. It may take us a short time to get used to the new ways of working so we would appreciate your patience during any delays.

We are all looking forward to the move as we will be able to improve our service for patients who are disabled.

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