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BANK HOLIDAY 25TH MAY 2020 PRACTICE CLOSED

SATURDAY  23 RD  MAY 8.00-10.30AM TELEPHONE TRIAGE PREBOOKED APPOINTMENTS

SUNDAY 24th MAY CLOSED

BANK HOLIDAY MONDAY 25th MAY CLOSED

TUES 7th MAY 8.00AM -6.00PM TELEPHONE TRIAGE APPOINTMENTS ONLY

IF YOU NEED MEDICAL ADVICE OR ASSISTANCE WHEN THE PRACTICE IS CLOSED PLEASE RING 111

Between the hours of 14:00 on Sunday 24th May and 02:00 on Monday 25th May 2020 our IT system are undergoing essential maintenance and our out of hours message will not be available if you need medical assistance between these times please ring 111

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VE Day Opening 8 May 2020

To support the NHS the practice will be open on VE Day 8th May between 8.00 am and 6.00 pm. All appointments will be via telephone triage, please do not attend the practice unless advised to do so by a clinician. STAY SAFE/STAY HOME/PROTECT THE NHS – remember we are here if you need us .

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Easter Opening

To support the NHS the practice will be open between 8.00 am and 6.00 pm on Good Friday 10th April and Easter Monday 13th April. All appointments will be carried out over the telephone. Please do not attend the practice unless you have been asked to do so by a clinician following telephone assessment. Thank you

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Update phone lines

UPDATE PHONE LINES – We can now receive incoming calls but cannot make outgoing call. Lines are busy due to being down. We are aiming to deal with your calls as quickly as possible.. The situation appears to be very fluid. Our reception desk is open as normal and our econsult service via the website is also available. We apologise for the inconvenience this may be causing our patients.

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Phone Lines Update

Unfortunately our phone lines are down again and we cannot receive incoming calls or make outgoing calls at this point. Engineers have been working over the weekend and lines were working initially this morning but have failed again. Further updates to follow. If you need medical attention or assistance please ring 111. Our reception desk is open as normal and our e-consult service via this website is also available. We apologise for the inconvenience this may be causing our patients.

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Phone Line Problems

We are currently experiencing intermittent problems with our phone lines, this is a national problem. If you have been trying to contact the Practice and need medical assistance please contact 111. We apologise for the inconvenience this may be causing our patients.

Our technical support services have been working to restore connections through the day.

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CHRISTMAS OPENING HOURS

MONDAY 23rd DEC 8AM TILL 6PM

TUESDAY 24TH DEC 8AM TILL 6PM

WEDNESDAY 25TH DEC CLOSED

THURSDAY 26TH DEC CLOSED

FRIDAY 27th DEC 8AM TILL 6PM

SATURDAY 28th DEC 8AM till 10.30AM (PRE BOOKED APPOINTMENTS ONLY)

SUNDAY 29TH DEC CLOSED

MONDAY 30TH DEC 8AM TILL 6PM

TUESDAY 31ST DEC 8AM TILL 6PM

WEDNESDAY 1ST JAN 2020 CLOSED

THURSDAY 2ND JAN 2020 8AM TILL 6PM  

FOR MEDICAL ADVICE OUTSIDE THESE HOURS PLEASE RING 111

PHARMACY OPENING TIMES

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Veteran Friendly Practice

The practice is in the process of working towards becoming a veteran friendly Practice. The Royal College of General Practitioners provide help and support to practices to allow them to become accredited as a veteran friendly practice.

If you are a veteran there is extra support available and you may be able to receive priority access to NHS hospital care for conditions associated to your time within the armed forces (service related) when this is clinically needed.

The first step to this is to have the fact your are a veteran recorded in your clinical records. We will be working to identify patients who are veterans in the coming months, but if you are a veteran please notify the team when you are next accessing services at the practice.

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IT UPGRADE

IT Engineers are onsite today upgrading our computers, we are hoping to keep disruption to a minimum however please bear with us during this time.  We apologise in advance for any inconvenience caused.