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NHS ENGLAND – HOW INFORMATION ABOUT YOU HELPS US TO PROVIDE BETTER CARE

Confidential information from your medical records can be used by the NHS to improve the services offered so we can provide the best possible care for everyone.

The information along with your postcade and NHS number but not your name are sent to a secure system where it can be linked with other health information.

This allows those planning NHS services to carry out medical research to use information from different parts of the NHS in a way which does not identify you.

YOU HAVE A CHOICE. If you are happy for your information to be used in this way you do not have to do anything.

If you have any concerns or wish to prevent this from happening, please speak to practice staff.

Information for patients – please click on links below

Patient information leaflet

Patient Frequently asked questions

NHS Choices record sharing patient information page

Patient information line is available on 0300 456 3531 and is available between 6 January and 31 March 2014

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EASTER OPENING HOURS

The practice will close at 6.00 pm on Thursday 28 March 2013 and will reopen on Tuesday 2nd April at 8.00 am. If you need a doctor urgently please ring 01429 234646. If you require medical advice please ring NHS Direct on 08454647.

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CHRISTMAS AND NEW YEAR OPENING HOURS

 

 

 christmas

 

 CHRISTMAS & NEW YEAR HOLIDAY OPENING TIMES

 

MONDAY 24TH DEC 8AM-6PM

TUESDAY 25th DEC CLOSED

WEDNESDAY 26TH DEC CLOSED

THURSDAY 27TH DEC 8AM – 6PM

FRIDAY 28TH DEC 8AM – 6PM

SATURDAY 29TH DEC PRE BOOKED APPOINTMENTS ONLY

MONDAY 31ST DEC 8AM – 6PM

TUESDAY 1ST JAN 2013 CLOSED

WEDNESDAY 2ND JAN 2013 8AM – 6PM

 

IN CASE OF EMERGENCIES PLEASE RING 01429 234646

 

 

NHS DIRECT CAN BE CONTACTED ON TELEPHONE NUMBER 0845 46 47 FOR MEDICAL ADVICE

 

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Staff Changes

Nurse Simpson retired from the Practice on 27th July 2012 after 18 years at the Practice.  We wish her a long and happy retirement.

Dr Komati is due to leave the practice on 31 August 2012  as she is moving out of the area. 

Jonathan Brash our Clincal Coder is leaving the practice on 31 August 2012 to take up training for a new career. 

The Practice is in the process of securing a new GP, we are hoping that Dr Romero will return to the Practice in September when she returns from Spain.  Dr Romero has worked at the Practice before and we look forward to welcoming her back.

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Patient Participation Page

We have recently added a new patient participation page – this is where all information relating to patient participation will posted  including results of patient surveys and annual reports.  Our latest survey results are  available now!

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Hartlepool Doctors – Time Out Event

The Chadwick Practice will be closed for the afternoon of Tuesday 28th February 2012. We will be taking part in an event arranged by Hartlepool Primary Care Trust to discuss changes to the organisation of the health services in Hartlepool

In the event that you need medical attentiion please call the surgery as normal and you will hear a message with the phone number of our deputising service Northern Doctors.

Alternatively you can contact
NHS Direct on 0845 4647

The walk in centre & minor injuries unit located in the One Life Centre will be open as usual.

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Annual Patient Survey

We are currently undertaking our annual patient survey.

To enable the practice to improve our servcies and take on board patient’s comments and views we would be very grateful if you could take the time to complete the survey via the link below.  The results of the survey and any action points will be published at the end of March via the practice notice board and this website.

Thank you

Click here to take survey

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Patient Priorities Survey Results

We recently asked our virtual patient group to take part in a small survey asking about health priorities and the number of questions they felt would be appropriate for our annual patient survey.

The results are as below

We are in the process of producing our annual patient survey taking on board the results above.
Thank you to all those patients in the group who took part.