Freedom of Information Act



Your rights to information


The Freedom of Information Act obliges General Practice to respond to requests for information held by them.  The rights of the public to access this information are subject to some exemptions which have to be taken into consideration before deciding what information can be released.  Under GDPR patients are also entitled to access their clinical records please contact the practice for further information.


How much does it cost?


The majority of information is free of charge.  In some cases there will be charges made to cover the cost of copying, printing, postage and administrative costs.  The current rate of photocopying and or/printing is 30 pence per sheet and the administrative charge is set at £10.00.  These charges will be reviewed regularly.  Subject Access Requests under GDPR are free of charge.

Requests for multiple printouts or for archived copies of documents which are no longer accessible or available electronically may attract a charge for retrieval, photocopying etc.  We will inform you of any charges in advance.

The Practice will record all Freedom of Information requests and our responses and we will monitor our performance in handling requests.



How is information made available?

 All requests for information must be responded to within 20 working days.  Requests must be made in writing and must include the name and address for the correspondence and a clear description of the information required.  Requests for information should be made to Miss J Sharpe, Practice Manager, One Life Hartlepool, Park Road, Hartlepool TS24 PW.

Subject access requests will be dealt with within one calendar month.

The practice is not obliged to comply with vexatious requests or repeated or substantially similar requests from the same person other than at reasonable intervals.




There is a range of information covering personal data, security, formulation of government policy, commercial and individual confidentiality.  A further absolute exemption is where information is accessible by other means or if the information has been provided in confidence.  Other exemptions include information relating to commercial interests and audit functions.


Information available from Chadwick Practice providing medical services under contract to the NHS under the Freedom of Information Act model publication scheme


Information covered by this scheme is only about the primary, general or personal medical services we provide under contract to the National Health Service.


Information to be published How the information can be obtained(eg hard copy, website) Cost
Class1 – Who we are and what we doCHADWICK PRACTICE

One Life Hartlepool

Park Road


TS24 7PW


Tel: 01429 234646


Website N/A
Doctors in the practice

Dr J Howe (Partner)

Dr S Pradeep (Partner)

Dr D P Sunkavalli (Parter)

Dr I Garcia (Partner)

Dr D Mendis (Salaried GP)

WebsitePractice Brochure N/A
Contact details for the practiceTel: 01429234346 N/A
Opening hours Monday – Friday 8.00 am – 6.00 pmEarly morning and Saturday morning appointments available on request
Other staffing detailsPractice Manager – Miss J Sharpe

Further staff details

Website/Hard Copy N/A
Class 2 – What we spend and how we spend it


Total cost to the CCG/PUBLIC HEALTH/NHS ENGLAND of our contracted services. Available on request from Practice Manager SEE ABOVE
Total Prescribing Costs Available on request from Practice Manager SEE ABOVE
Class 3 – What our priorities are and how we are doing
Plans for the development and provision of NHS services Website N/A
Class 4 – How we make decisions
Records of decisions made in the practice affecting the provision of NHS services Available on request from Practice Manager SEE  ABOVE
Class 5 – Our policies and procedures
Policies and procedures about the employment of staff Available on request from Practice Manager SEE  ABOVE
Internal instructions to staff and policies relating to the delivery of services Available on request from Practice Manager SEE  ABOVE
Equality and diversity policy Available on request from Practice Manager SEE  ABOVE
Health and safety policy Available on request from Practice Manager SEE  ABOVE
Complaints procedures (including those covering requests for information and operating the publication scheme) Available on request from Practice Manager SEE  ABOVE
Records management policies (records retention, destruction and archive) Available on request from Practice Manager SEE  ABOVE
Data protection policies Available on request from Practice Manager SEE  ABOVE
Policies and procedures for handling requests for information Available on request from Practice Manager SEE  ABOVE
Class 6 – Lists and Registers


Any publicly available register or list None Held
Class 7 – The services we offer(Information about the services we offer, including leaflets, guidance and newsletters produced for the public)


Current information only


Please see our website/practice literature available on request N/A
The services provided under contract to the NHS Please see our website/brochure N/A
Charges for any of these services Please see our website/brochure N/A
Information leaflets Please ask at reception N/A
Out of hours arrangements Please see our website N/A