General Data Protection Regulation

How we use your medical records

Important information for patients


  • This Practice handles medical records in-line with laws on data protection and confidentiality.
  • We share medical records with those who are involved in providing you with care and treatment.


  • In some circumstances we will also share medical records for medical research, for example to find out more about why people get ill.


  • We share information when the law requires us to do so, for example, to prevent infectious diseases from spreading or to check the care being provided to you is safe.
  • You have the right to be given a copy of your medical record.
  • You have the right to object to your medical records being shared with those who provide you with care.
  • You have the right to object to your information being used for medical research and to plan health services.
  • You have the right to have any mistakes corrected and to complain to the Information Commissioner’s Office. Please see the Practice Privacy Notice on the website or speak to a member of staff for more information about your rights.  There is also a leaflet available GDPR Leaflet


More detailed information for patients can be found in the following link to Privacy Notice  and Privacy Notice GP Children’s notice these notices covers four key themes:


  • Provision of Direct Care
  • Medical Research and Clinical Audit
  • Legal Requirements to Share
  • National Screening Programmes



CCTV is installed internally in public areas and externally for security. Recordings are used entirely at the discretion of the NHS Property Services, including provision of images to the police or other official bodies. Image data is held securely at the One Life.

Telephone Recording

At present we do not record telephone calls however we retain the right to record our telephone calls to protect patients and staff and other health workers. Patients are protected by the Practice having a record on our conversations with you, staff and other health workers are protected from potential abuse.

Recordings may also be used  for staff training and quality control.